Policies
Warranty
Service Work and Watch Purchases
All service work includes a one-year warranty on workmanship. This warranty covers the proper mechanical operation and timekeeping of any watch sold or serviced by us (unless otherwise stated). We will make good at no charge any defect in our workmanship. Please note: because of age and technology at the time, please do not expect a vintage timepiece to be as accurate as modern watches. We are not responsible for misuse, accidents, breakage of parts not repaired by us, or water damage. This warranty is void in the event the watch case is opened by anyone other than Pieces Of Time, LLC.


How to Order
An addition to our e-commerce, you can contact us by phone or e-mail to place your order. Please include the item’s reference number, make, model, form of payment, telephone number, and mailing address when placing your order. Any questions regarding the watch you have selected can be answered at this time. We will respond to requests for reservation of a watch in the order received.
Returns
As we want our customers to be completely satisfied, we have a 3-day unconditional return policy. Please contact us by the third business day after you receive the watch if for some reason you decide to return it. We will refund the full purchase price less shipping charges upon receipt and inspection of the watch. The watch and watch strap must be in the same, unworn condition as it was when received. Shipping charges are not refundable. The 3-day return policy does not apply to international sales.
Watches being returned for refund or service should be insured with signature required. The safe return of a watch is the customer’s responsibility.
